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Contact 28 Mars Casino

If you need help with 28 Mars Casino, contact our support team at support@28marscasino.win. We aim to make it easy for players in Australia to ask questions and receive clear assistance with account, payment, technical and responsible gambling matters.
28 Mars Casino operates under a Curacao eGaming licence, reference number 8048/JAZ, with all transactions and player data protected by 256-bit SSL encryption and an independently audited RNG.

How to get in touch

For assistance by email, write to support@28marscasino.win. Please use the email address linked to your account where possible, as this can help the support team identify your request and provide relevant information. Replies are usually sent within 24 hours, although response times may vary depending on the nature and volume of enquiries.

To help us deal with your message faster, include your account email address or username, a short description of the issue, and screenshots if relevant. Do not send your password, full payment card details or other sensitive security information in an email.

You can contact support about

  • Account access, profile questions and verification requirements
  • Deposits, withdrawals and other payment-related questions
  • Bonus terms, eligibility and general promotion queries
  • Website, login or other technical problems
  • Responsible gambling information, account restrictions or requests for help

Please provide accurate information and explain what you need clearly. If your enquiry relates to a transaction or technical error, include the relevant date, amount or error message when it is safe to do so. The support team may request further information before discussing account-specific matters.